Phone Interview Tips

April 15, 2011Posted by carolyn

Given our diverse global industry, there’s a good chance your next job interview could be on the phone. It’s worth remembering that a phone interview is not the same as a face-to-face interview.

On the phone

The tips below are designed to help you handle the interview as best you can.

  • Ensure your phone is working and be ready awaiting their call.
  • Be professional – it’s easy to treat a telephone interview as an informal chat. But remember that you are trying to present a good impression at all times.
  • Your voice is the only means the interviewer can judge you – speak slowly and clearly, don’t use slang and try to sound relaxed yet confident.
  • Don’t speak too quickly, interrupt or talk over the prospective employer.
  • Try smiling while you are talking. Studies have shown that this has a positive effect on the person who is listening
  • Keep your resume in clear view, on the top of your desk, or tape it to the wall
    near the phone, so it’s at your fingertips when you need to answer questions.
  • Have a short list of your career accomplishments available to review.
  • Have a pen and paper handy for note taking.
  • Turn call-waiting off so your call isn’t interrupted.
  • If the time isn’t convenient, ask if you could talk at another time and suggest some alternatives.
  • Clear the room – evict co-workers, kids, pets, etc. Turn off the stereo and the TV. Close the door.
  • Don’t smoke, chew gum, eat, or drink.
  • Do keep a glass of water handy, in case you need to wet your mouth.
  • Take your time – it’s perfectly acceptable to take a moment or two to collect your thoughts.
  • Give short answers.

See also: Common interview questions